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"I did have a problem with the condensation hose once the install team left. The water heater was throwing a 25 error code saying that the condensation trap was blocked. I was able to cut the hose shorter so it didn't have to loop and thus relieved the pressure that was building in that line. All is good now. Outside of that, the experience has been extremely positive. Cody and the install team were more than professional!"

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"We were very impressed with the professionalism of the crew who put this equipment in. The unit works very well. We will be recommending this to our friends!"

"The guys were great! Awesome service and I would recommend the company to anyone. Good service is hard to find these days."

"The installation was within my expectations. I have issue with the transaction. I was never told that I had to pay for the unit on a credit card up front - it was a surprise that happened when the installer showed up and wouldn't start work until a credit card number was obtained. This really pissed me off. I would have preferred to pay for the equipment before hand and the balance upon completion of the work - communication would have helped the situation. Secondly, we were told that an inspector was supposed to inspect the installation after the electrical work was completed... this has never happened. If it didn't need to be done, then we should have not been told that an inspection was necessary by the installer. Again, poor communication. I think I would have given a C or D rating with better communication and different payment options."