"Overall the expierence was good. The installers communicated well and gave me lots of good info. The sales was easy and stayed on price." J . W from Austin, TX on December 13th, 2010 (5 / 5)
"The experience was excellent. Everybody involved was very professional. Here are some specifics:
1) You were able to provide a quote over the phone and you have a professional system for generating quotes over email.
2) My quote specified a crossover recirculating system; but, when the installers arrived, they found the house had been plumbed for a true recirculating system (news to me!). They installed a recirc pump instead and gave me a better hot water experience than I was expecting.
3) The installers stuck around long enough to ensure that my drain pipes were clear of debris so that if a water 'event' does happen, it will actually drain to the outside and not flood my house.
Great work, guys!" C . C from Leander, TX on December 8th, 2010 (5 / 5)
"Helpful sales/office people, professional installers and a new tankless heater that provides INSTANT hot water. What a difference compared to our old conventional system!" S . T from Austin, TX on December 17th, 2010 (5 / 5)
"I am so impressed with the professionalism, knowledge, and consideration of the entire company. KR was able to accomodate our short time frame. The installation team went above and beyond. Thanks so much for your work!" M . H from Austin, TX on December 17th, 2010 (5 / 5)
"We couldn't be more happier, everything was done very professionally. We'll recommend your business to others. Thank y'all very much." L . B from Austin, TX on December 14th, 2010 (5 / 5)
"I thought the installer was incredibly knowledgeable and thorough. I would liked more explanation of the gas pressure test and its implications before hand. Even though I passed i didn't realize it was such a make or break situation and a homeowner needs better preparation for that event." S . G from Austin, TX on January 16th, 2011 (5 / 5)
"great service. thanks! hard to me to really judge the product quality after only one day. will be able to judge that a bit better if it lasts a few years!" S . S from Round Rock, TX on December 23rd, 2010 (5 / 5)
"Crew of John, Lee and Cory (or was it Cody) who installed the water heater was extremely professional and flexible. Due to the structure of the house an internal unit was not feasible. They were able to obtain a proper water heater and installed it that same day. In addition they answered all of our questions in terms we could understand." J . O from Austin, TX on January 9th, 2011 (5 / 5)
J . R from Round Rocm, TX on December 28th, 2010 (5 / 5)
"Excellent from initial consultation with owner, through arrangements with office administrator to the installer. Top notch." E . F from Austin, TX on January 2nd, 2011 (5 / 5)