Customer Reviews

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Texas Heaters

starstarstarstarhalf star 4.6 / 5 | 594 Total Reviews

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G . T from Austin, TX on December 16th, 2010
starstarstarstar(4 / 5)
"I was very impressed with installation crew. They knew what they were doing and installed the unit in a very professional way, answering all question for my wife and me. They also told us what to expect from the city inspectors, and what they would look for."
K . M from Austin, TX on December 23rd, 2010
starstarstarstar(4 / 5)
"The installation went well, but I was surprized to learn about the potential (but thankfully not necessary) regulation mandated "accessories" (overflow tank, potential gas leak fixes) which could have added hundreds of $$ to the quote. I think this should have been explained to me once I scheduled the installation appointment. If you're going to state "no additional charges" in the quote, you need to live up to that."
D . C from Austin, Tx on December 30th, 2010
starstarstarstar(4 / 5)
"We had a good experience."
K . L from Austin, TX on January 10th, 2011
starstarstarstar(4 / 5)
T . K from Austin, TX on January 13th, 2011
starstarstarstar(4 / 5)
"I'm happy with the equipment and feel the installation went well, but the installers broke my ceiling drywall and did not even tape it to keep insulation from falling out of my ceiling in the water heater closet. Also they didn't clean any of the leaked water or crud out of the closet when the old leaking unit was removed. I'm sure someone in my household would have cleaned it if they needed help with it. Otherwise, the unit is working properly and I'm happy with it."
E . E from Austin, TX on February 3rd, 2011
starstarstarstar(4 / 5)
"you guys did a great job. I now have endless hot water and I am a happy customer. My only recommendation would be to have a cordless mini vacuum and vaccuum any mess that gets created as a result of the new water heater install."
K . D from Austin, TX on February 3rd, 2011
starstarstarstar(4 / 5)
"Great installation crew"
M . R from Austin, TX on February 12th, 2011
starstarstarstar(4 / 5)
L . M from Austin, TX on February 16th, 2011
starstarstarstar(4 / 5)
"Positive. The install guys were friendly, professional and took the time to explain to me issues/options as they encountered them. I felt like they went above and beyond to make sure I was happy with the outcome. The only thing I wasn't prepared for was the noise our tankless water heater would make when we're running hot water. It's kinda loud and vibrates a lot."
H . A from Austin, TX on March 22nd, 2011
starstarstarstar(4 / 5)