"I was not told that I would not be getting a Rheem water heater. Instead a received a Bradford which the technician could not tell me anything about. I did not receive any warranty information with the water heater, the technician burned (literally - set it on fire) the limited "instructions" that came with the water heater. The invoice does not have a breakdown, so I am unaware of exactly how MUCH the water heater costs or how MUCH the installation costs. I feel I have been been charged excessively! Additionally, the Tech left an absolute mess in the area he was working in. I feel like I have no choice but to report this to the BBB!"
S . from Manor, TX on December 12th, 2018
S . from Manor, TX on December 12th, 2018
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