Customer Reviews

What Our Community is Saying

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Texas Heaters

starstarstarstarhalf star 4.6 / 5 | 594 Total Reviews

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"great service. thanks! hard to me to really judge the product quality after only one day. will be able to judge that a bit better if it lasts a few years!"
S . S from Round Rock, TX on December 23rd, 2010
starstarstarstarstar(5 / 5)
"I was very impressed with installation crew. They knew what they were doing and installed the unit in a very professional way, answering all question for my wife and me. They also told us what to expect from the city inspectors, and what they would look for."
K . M from Austin, TX on December 23rd, 2010
starstarstarstar(4 / 5)
"Crew of John, Lee and Cory (or was it Cody) who installed the water heater was extremely professional and flexible. Due to the structure of the house an internal unit was not feasible. They were able to obtain a proper water heater and installed it that same day. In addition they answered all of our questions in terms we could understand."
J . O from Austin, TX on January 9th, 2011
starstarstarstarstar(5 / 5)
J . R from Round Rocm, TX on December 28th, 2010
starstarstarstarstar(5 / 5)
"Excellent from initial consultation with owner, through arrangements with office administrator to the installer. Top notch."
E . F from Austin, TX on January 2nd, 2011
starstarstarstarstar(5 / 5)
"The installation went well, but I was surprized to learn about the potential (but thankfully not necessary) regulation mandated "accessories" (overflow tank, potential gas leak fixes) which could have added hundreds of $$ to the quote. I think this should have been explained to me once I scheduled the installation appointment. If you're going to state "no additional charges" in the quote, you need to live up to that."
D . C from Austin, Tx on December 30th, 2010
starstarstarstar(4 / 5)
I . H from Wimberley, TX on January 6th, 2011
starstarstarstarstar(5 / 5)
"Extremely efficient from start to finish - from quoting (no on-site visit needed), scheduling and installation. Friendly folks. Worked more than diligently to get the rebateopportunity for me. And the price was good too. Haven't had it long, just one day, but so far so good with the equipment."
C . S from Austin, TX on January 7th, 2011
starstarstarstarstar(5 / 5)
"We had a good experience."
K . L from Austin, TX on January 10th, 2011
starstarstarstar(4 / 5)
"Initial contact - telephone sales rep was very knowlegable and informative - A. Installation crew, especially Hank, was excellent - A. Only complaint was, the crew got started late (after 10:30 AM and completed late in the evening (after 6:30 PM) and I was late joining a planned dinner event. Also, there was some trash/debris left in the driveway, probably as a result of packing the truck up late in the dark."
D . B from Austin, Texas on January 11th, 2011
starstarstarstarstar(5 / 5)