What Our Community is Saying
Texas Water Heaters is here for you!
"I would have said B throughout except that we had to have one o fyour folks come back and spend few hours here repairing the circulating pump - - it was not working PERIOD. Don't the installers check functionality prior to leaving a new installation? That was the only detractor but that was bad. Nick Borho."
N . B from Austin, TX on July 25th, 2009
/ 5)
N . B from Austin, TX on July 25th, 2009
/ 5) "shouldn't have to have repairman come back to re-do circulating system install - - don't they check installs before leaving"
N . B from Austin, TX on July 25th, 2009
/ 5)
N . B from Austin, TX on July 25th, 2009
/ 5) "Incredibly professional from start to finish. Very thorough in explanations and answering questions. One of the best vendor/trade experiences I have ever had. I recommend - without hesitation."
C . S from Austin, TX on August 7th, 2009
/ 5)
C . S from Austin, TX on August 7th, 2009
/ 5) K . H from
Austin, TX on August 22nd, 2009
/ 5)
/ 5) B . H from
Austin, TX on September 13th, 2009
/ 5)
/ 5) B . H from
Austin, TX on September 13th, 2009
/ 5)
/ 5) R . F from
Austin, TX on November 7th, 2009
/ 5)
/ 5) "So far, everything's working great!"
J . S from Austin, TX on May 19th, 2009
/ 5)
J . S from Austin, TX on May 19th, 2009
/ 5) "The installation was within my expectations. I have issue with the transaction. I was never told that I had to pay for the unit on a credit card up front - it was a surprise that happened when the installer showed up and wouldn't start work until a credit card number was obtained. This really pissed me off. I would have preferred to pay for the equipment before hand and the balance upon completion of the work - communication would have helped the situation. Secondly, we were told that an inspector was supposed to inspect the installation after the electrical work was completed... this has never happened. If it didn't need to be done, then we should have not been told that an inspection was necessary by the installer. Again, poor communication. I think I would have given a C or D rating with better communication and different payment options."
E . N from Round Rock, TX on June 16th, 2009
/ 5)
E . N from Round Rock, TX on June 16th, 2009
/ 5) "It was great. Installer was professional and friendly and did a great job."
L . D from Austin, texas on June 4th, 2009
/ 5)
L . D from Austin, texas on June 4th, 2009
/ 5)