"It was good."
L . from Round Rock, TX on September 18th, 2014
L . from Round Rock, TX on September 18th, 2014
( / 5)
"All went well, on time, quality work. Friendly staff. To early to give a good answer on the equipment. As for the last week it works well. "
C . W from Kyle, TX on September 17th, 2014
C . W from Kyle, TX on September 17th, 2014
( / 5)
"Excellent installation. Fast with courteous installers....Decent price."
C . W from Austin, TX on September 15th, 2014
C . W from Austin, TX on September 15th, 2014
( / 5)
"Great experience. Love the communication to confirm appointment and arriving on time for the appointment. Installers were friendly, courteous and very pleasant."
R . P from Round Rock, TX on September 10th, 2014
R . P from Round Rock, TX on September 10th, 2014
( / 5)
"Tony, Cody, and Kyle were professional and quickly took out the old and put in the new. Cody gave me a lesson on how to operate a quick cut off and other safety features. "
R . J from Austin, TX on September 10th, 2014
R . J from Austin, TX on September 10th, 2014
( / 5)
"Overall, the water heater produces great hot water. The people who installed the heater were very nice and polite. However, sometimes the water heater does quirky stuff, like no hot water or no water at all. I would like to read the owner's manual, but I was never given a hard copy of the owner's manual and have called Texas heaters several times requesting that a hard copy of the manual be sent. On two occasions, there were unpleasant verbal arguments over the phone, but was still not able to get my copy of the owner's manual. The company did provide me with the completed forms I needed to get the rebate from the utility company, but I instigated this process, I do not know if it would have happened without my insistence."
C . M from , on September 6th, 2014
C . M from , on September 6th, 2014
( / 5)
"Overall, the water heater produces great hot water. The people who installed the heater were very nice and polite. However, sometimes the water heater does quirky stuff, like no hot water or no water at all. I would like to read the owner's manual, but I was never given a hard copy of the owner's manual and have called Texas heaters several times requesting that a hard copy of the manual be sent. On two occasions, there were unpleasant verbal arguments over the phone, but was still not able to get my copy of the owner's manual. The company did provide me with the completed forms I needed to get the rebate from the utility company, but I instigated this process, I do not know if it would have happened without my insistence."
C . M from , on September 6th, 2014
C . M from , on September 6th, 2014
( / 5)
"Overall, the water heater produces great hot water. The people who installed the heater were very nice and polite. However, sometimes the water heater does quirky stuff, like no hot water or no water at all. I would like to read the owner's manual, but I was never given a hard copy of the owner's manual and have called Texas heaters several times requesting that a hard copy of the manual be sent. On two occasions, there were unpleasant verbal arguments over the phone, but was still not able to get my copy of the owner's manual. The company did provide me with the completed forms I needed to get the rebate from the utility company, but I instigated this process, I do not know if it would have happened without my insistence."
C . M from , on September 6th, 2014
C . M from , on September 6th, 2014
( / 5)
"They had a few struggles, but got the job done. It seems they were short on qualified folks to do the installation, so it took longer than I wanted to get the job scheduled.The installer was really focused on his work (no time for talking to me). He didn't clean up after he finished, but maybe he's not expected to.Overall, fine, but could be better."
M . K from Austin, TX on July 1st, 2014
M . K from Austin, TX on July 1st, 2014
( / 5)
"Very good experience."
J . P from Cedar Park, TX on June 6th, 2014
J . P from Cedar Park, TX on June 6th, 2014
( / 5)