"Very impressed with the quality of the work and the professionalism displayed by the installers. Would highly recommend TWH to anyone."
D . B from Austin, Texas on April 20th, 2010
D . B from Austin, Texas on April 20th, 2010
( / 5)
"The repairman was timely an patient. Cody did a really good job giving me pointers that would help make my water heater last longer. I really appreciate his advice. A Service!"
L . M from Hutto, TX on January 28th, 2012
L . M from Hutto, TX on January 28th, 2012
( / 5)
"Thanks for the quick turnaround...works great!"
M . S from Austin, TX on December 13th, 2010
M . S from Austin, TX on December 13th, 2010
( / 5)
"Easy, painless experience, from the quote to the installation. Cody (installer) was informative and professional."
A . B from Austin, TX on March 4th, 2010
A . B from Austin, TX on March 4th, 2010
( / 5)
"John and Hank were both very friendly and professional. John was patient and great at explaining the process and answering all questions."
G . J from Austin, TX on November 22nd, 2010
G . J from Austin, TX on November 22nd, 2010
( / 5)
"Good experience."
R . S from Liberty Hill, Texas on November 30th, 2010
R . S from Liberty Hill, Texas on November 30th, 2010
( / 5)
"Cody was exceptional. I watched him install the water heater and he informed me every step of the way what he was doing. His knowledge of the product and the process was superb. He is a great representative of your company and a very smart guy. He answered all my questions completely. When he left I felt that I had invested my faith and money in a very Ethical, Conscientious and Quality-Oriented company."
A . M from Austin, TX on November 4th, 2010
A . M from Austin, TX on November 4th, 2010
( / 5)
"Excellent experience."
R . S from Liberty Hill, Texas on November 30th, 2010
R . S from Liberty Hill, Texas on November 30th, 2010
( / 5)
"Both of the installers that you sent were just outstanding. Courteous,polite and knowledgeable. They did a great job, answered all of my questions and left without leaving us with a huge mess. They even out up with Larry the dogs incessant barking without complaint. I would recommend you to family an friends. Great job everyone."
D . Y from Kyle, TX on October 29th, 2009
D . Y from Kyle, TX on October 29th, 2009
( / 5)
"Thorough sales experience with Q&A. However, probably the importance of the gas testing beforehand should be stressed to customer so they expect a possible additional cost and/or unexpected turn of events. It is listed on the quote - but should probably be pointed out in particular. Also - I would suggest to customers that they go purchase a self-testing device from Home Depot so that they know beforehand whether to expect a gas leak or not.
Very knowledgeable and courteous crew! As soon as a gas leak was discovered, clearly a "get it done" representative of your company was dispatched - kept me informed at every decision point and I felt like I was in good hands.
I would definitely recommend this company to others. Thanks!"
P . D from Austin, TX on July 20th, 2010
P . D from Austin, TX on July 20th, 2010
( / 5)