"Appreciated the price - and getting a quote by filling out a questionnaire online, then receiving a phone call was excellent! Big timesaver as I had to wait a whole morning for the other two guys to come by and give us a quote that was 50% higher - they refused to give a price over the phone."
R . W from Austin, TX on August 25th, 2009
R . W from Austin, TX on August 25th, 2009
( / 5)
"The entire process was effortless, and I'm sure we'll get used to the new water system quickly. John explained the system very well, so I'm confident that it won't be a problem. I'm especially pleased to be using less water here in Austin.
We weren't aware of the importance of draining / cleaning the system annually until John explained it all--it wouldn't have changed our minds about installing the system, but it would have been good to know about it in advance. I'm sure we'll be asking TX Heaters to perform the annual maintenance."
T . M from Austin, TX on November 19th, 2009
T . M from Austin, TX on November 19th, 2009
( / 5)
"The installers went above and beyond my expectations. Thanks for doing a great job."
J . N from Austin, TX on April 22nd, 2010
J . N from Austin, TX on April 22nd, 2010
( / 5)
"Everything went great. They install team was ontime, friendly and professional."
m . H from Pflugerville, TX on January 10th, 2012
m . H from Pflugerville, TX on January 10th, 2012
( / 5)
"The installers were on-time, efficient, polite, and careful. Very professional!"
L . H from Austin, TX on April 22nd, 2010
L . H from Austin, TX on April 22nd, 2010
( / 5)
"fast intsallation"
J . K from Leander, TX on August 30th, 2009
J . K from Leander, TX on August 30th, 2009
( / 5)
"Crew of John, Lee and Cory (or was it Cody) who installed the water heater was extremely professional and flexible. Due to the structure of the house an internal unit was not feasible. They were able to obtain a proper water heater and installed it that same day. In addition they answered all of our questions in terms we could understand."
J . O from Austin, TX on January 9th, 2011
J . O from Austin, TX on January 9th, 2011
( / 5)
"I'm happy with the equipment and feel the installation went well, but the installers broke my ceiling drywall and did not even tape it to keep insulation from falling out of my ceiling in the water heater closet. Also they didn't clean any of the leaked water or crud out of the closet when the old leaking unit was removed. I'm sure someone in my household would have cleaned it if they needed help with it.
Otherwise, the unit is working properly and I'm happy with it."
E . E from Austin, TX on February 3rd, 2011
E . E from Austin, TX on February 3rd, 2011
( / 5)
"excellant"
R . S from Austin, TX on February 3rd, 2011
R . S from Austin, TX on February 3rd, 2011
( / 5)
"I appreciated the thorough knowledge of the product and industry from sale to installation. Both office staff and installers were extremely knowledgeable, forthcoming with their explanations of the product and install process. Great company!"
G . G from Austin, TX on September 23rd, 2011
G . G from Austin, TX on September 23rd, 2011
( / 5)