"Crew showed up on time, and conducted themselves very professionally and courteously. We were glad to be rid of the tank water heater they replaced with the Rinnai tankless one, and will definitely call Texas Water Heaters for the yearly maintenance, at least for the first year or two. Thank you."
R . M from Austin, TX on March 15th, 2012
R . M from Austin, TX on March 15th, 2012
( / 5)
"It takes forever to heat a tank of water and I haven't noticed any savings on my electric bill."
J . M from Uvalde, Texas on December 8th, 2009
J . M from Uvalde, Texas on December 8th, 2009
( / 5)
"Nice friendly guys who know what they're doing and do it quickly and cleanly."
D . H from Austin, TX on August 12th, 2010
D . H from Austin, TX on August 12th, 2010
( / 5)
"My one concern was about the venting. Without seeing my house it was decided to horizontally vent the system. I made decisions about when to install a new roof based on that information. As it turned out, the system was vertically vented and there was some concern about the flashing with the new roof. I offered to take photos to show where the install would happen, but the offer was declined in favor of google earth. I don't think this was an appropriate approach and would have prefered someone to look at my site first, or at least taken my photos when offered. I also didn't appreciate the offer to bid on fixing things if the roofers messed up the flashing when the whole course of problems began with your company and the insistence on not seeing the house first."
C . F from Austin, TX on December 27th, 2010
C . F from Austin, TX on December 27th, 2010
( / 5)
"RC80HPe(Serial# 09.09-000172)
I've been meaning to call but very busy at work this week. It is taking a long time for the water to heat up, so I feel like I'm wasting alot of water waiting for the hot water to come through. Additionally I do not think the thermostat is functioning correctly. The water is not coming out at 135 degrees even running for a bit."
C . R from Austin, TX on December 10th, 2010
C . R from Austin, TX on December 10th, 2010
( / 5)
"You guys rocked!"
T . R from Pflugerville, TX on October 29th, 2010
T . R from Pflugerville, TX on October 29th, 2010
( / 5)
"KR and Cody were informative and efficient in their work. All questions were answered and they were readily available."
M . S from Austin, TX on July 21st, 2009
M . S from Austin, TX on July 21st, 2009
( / 5)
"great service. thanks! hard to me to really judge the product quality after only one day. will be able to judge that a bit better if it lasts a few years!"
S . S from Round Rock, TX on December 23rd, 2010
S . S from Round Rock, TX on December 23rd, 2010
( / 5)
"Everyone was very professional and helpful. It's a little premature to decide how much I will like the product."
K . L from Austin, TX on July 23rd, 2009
K . L from Austin, TX on July 23rd, 2009
( / 5)
"I am so impressed with the professionalism, knowledge, and consideration of the entire company. KR was able to accomodate our short time frame. The installation team went above and beyond. Thanks so much for your work!"
M . H from Austin, TX on December 17th, 2010
M . H from Austin, TX on December 17th, 2010
( / 5)