"Lousy. New build with plumbing by Victoria and none of the three showers functioned. Then I don’t get an appointment for two weeks to have a technician come fix it. They have not been here yet but not expecting great things from them. "
M . M from Florence, TX on September 8th, 2022
M . M from Florence, TX on September 8th, 2022
( / 5)
"Fantastic company. Justin and Aaron know how to treat their customers right. "
M . W from Austin, TX on July 2nd, 2021
M . W from Austin, TX on July 2nd, 2021
( / 5)
"Tony and his apprentice was professional and thorough. Would recommend them."
D . R from , TX on June 7th, 2021
D . R from , TX on June 7th, 2021
( / 5)
"From the first call to the completion of service, Texas Water Heaters, Bec, Patrick and Tony made me feel like I was their only customer instead of the whining, cry baby I was since we had gone without hot water for over a month. Awesome service from start to finish. You are in great hands when your have Texas Water Heaters on the job! "
J . Y from Wimberley, TX on March 24th, 2021
J . Y from Wimberley, TX on March 24th, 2021
( / 5)
"I think that you all are amazing!! I'm sorry that it has taken me so long to write this review. A crew was sent out to our house 4 days early to replace our busted Rinnai. They took out my old Rinnai from 2006 that had a ruptured copper pipe inside. They also replaced the copper tubing that was split from the cold temp from our historic winter storm with a flexible tubing that will not break if frozen in the future. I was given, clear step by step instructions on how to drain our water heater, should we ever have to in the future for bad weather. Then they patiently repeated this, so I could record a video these steps on my cell phone. These 2, fellows Patrick and Erin, were amazing in every sense!! We are your ever so grateful customers. We have been working with this company since 2013 to maintain our old water heater. We have only the best to say about them and we highly recommend them to anyone that wants quality work. Thank you so very much!"
C . D from Taylor, TX on March 13th, 2021
C . D from Taylor, TX on March 13th, 2021
( / 5)
"Matt and Shaq came this evening and replaced my tankless unit. They educated me on protocol for freezing weather/power loss, and checked out my faucets to make sure everything was working properly. Great service from these guys...thanks!
"
B . S from Austin, TX on March 1st, 2021
B . S from Austin, TX on March 1st, 2021
( / 5)
"We lost our tankless to the storm. Huge bummer. On the upside though, we got great service. Every time I called during that crazy week, I was able to talk to someone without having to wait very long. When a unit became available on the Friday of that week, the plumbers were at my house within an hour to install. I was happy with the service from the folks that picked up the phone, to the salesman, to the plumbers. Now I'm hoping my homeowners insurance will cover the cost of the replacement!!!"
T . D from Austin, TX on February 22nd, 2021
T . D from Austin, TX on February 22nd, 2021
( / 5)
"We have a service contract with this company. During the blanketing snow and ice, we were lucky enough to have power and water, but our tankless water heater was frozen in the attic. BECK answered the phone when no one was able to go to work anywhere and walked my husband Charles through a troubleshooting set of steps to save our machine and get the water going again. Bless her. She made extreme efforts to go to work yesterday to help people like us who had a big problem. As our unit lives in the attic, we were afraid of our home flooding....she was an angel!!"
D . B from Austin, TX on February 16th, 2021
D . B from Austin, TX on February 16th, 2021
( / 5)
"Had two tankless hot water heaters installed 9 years ago and the installation went smoothly and the company easy to do business with. Aaron came yesterday to do the annual flush and he was efficient, informative and a friendly."
S . F from Austin, TX on December 11th, 2020
S . F from Austin, TX on December 11th, 2020
( / 5)
"Easy to schedule... Prompt service call... Professional technician... All quality assets of a solid company. Highly recommended!"
D . P from Austin, TX on December 3rd, 2020
D . P from Austin, TX on December 3rd, 2020
( / 5)